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Data Processing Agreement

Effective date: 2026-05-07 · Document version: 2026-05-07

This Data Processing Agreement ("DPA") supplements the Terms of Service and forms a contract under Article 28 of Regulation (EU) 2016/679 ("GDPR") between you (the "Controller") and the Operator (the "Processor") whenever the Operator processes personal data on your behalf in connection with the Service.

1. Parties

2. Subject matter, nature, purpose and duration

3. Categories of data subjects and personal data

The Service is not designed to process special categories of personal data (GDPR Art 9). The Controller must not upload health data, biometric data, religious or political views, etc.

4. Processor's obligations (GDPR Art 28(3))

  1. Process personal data only on documented instructions from the Controller, including transfers to third countries — instructions are given through the Service interface and these terms.
  2. Ensure that personnel authorised to process personal data are bound by confidentiality.
  3. Implement appropriate technical and organisational security measures (set out in Annex I).
  4. Engage subprocessors only under the conditions set out in Section 6 below.
  5. Assist the Controller in fulfilling its obligation to respond to data-subject requests (GDPR Art 12–22).
  6. Assist the Controller in complying with Art 32–36 GDPR (security, breach notification, impact assessments).
  7. On termination of the Service contract, delete or return all personal data, at the Controller's choice, in machine-readable format (CSV / JSON / PDF for declarations) within 30 days of receiving a written request, except as required by law to retain (notably Raamatupidamise seadus § 12 — 7-year retention of accounting records).
  8. Make available to the Controller all information necessary to demonstrate compliance with Art 28 and allow for and contribute to audits, in line with Section 7.

5. Controller's responsibilities

6. Subprocessors

The Controller authorises the Processor to engage the subprocessors listed in Annex II. The Processor maintains the list and notifies the Controller (via this page or by email) at least 30 days before adding or replacing a subprocessor.

The Controller may object to a new subprocessor on reasonable, documented data-protection grounds within 30 days of the notification. In that case the parties will discuss in good faith for up to 14 days; if no resolution is reached, the Controller may terminate the affected portion of the Service and receive a pro-rata refund of pre-paid fees attributable to the period after termination. Failure to object within the 30-day window constitutes acceptance of the new subprocessor.

The Processor remains liable to the Controller for the performance of any subprocessor's GDPR obligations.

7. Audit rights

The Controller may audit the Processor's compliance with this DPA once per calendar year, on at least 30 days' written notice, during business hours, subject to mutual NDA, and at the Controller's expense. The Processor may satisfy audit requests by providing recent third-party security certifications and reports (e.g. ISO 27001, SOC 2) where available.

Where audit requests fall on a single subprocessor, the Processor will use reasonable efforts to facilitate a coordinated audit through that subprocessor's standard audit programme.

8. Personal-data breaches

The Processor will notify the Controller without undue delay and in any event within 48 hours after becoming aware of a personal-data breach affecting Controller data. Notice will include the nature of the breach, categories and approximate number of data subjects affected, likely consequences, and measures taken or proposed.

9. International transfers

Where personal data is transferred outside the European Economic Area, the parties rely on Standard Contractual Clauses (Decision (EU) 2021/914) executed with the relevant subprocessor, supplemented by encryption in transit and at rest. Module Two (Controller-to-Processor) and where applicable Module Three (Processor-to-Subprocessor) apply.

10. Liability

The liability provisions of the Terms of Service apply to this DPA. Nothing in this DPA limits a data subject's rights under Art 82 GDPR.

11. Governing law

This DPA is governed by the law of the Republic of Estonia, with disputes subject to Harju Maakohus.


Annex I — Technical and organisational measures

The Processor implements at minimum the following measures, which are reviewed at least annually:

Encryption

Access control

Network and infrastructure

Vulnerability and incident management

Data lifecycle

Annex II — Authorised subprocessors

Subprocessor Purpose Location
Stripe Payments Europe Ltd / Stripe Inc. International card-payment processing. Ireland / USA
EveryPay AS (LHV Group) SEPA, Estonian card schemes, open banking. Estonia
OpenAI Ireland Ltd / OpenAI L.L.C. AI features (chat, parsing, categorisation). Enterprise data terms — no model training on submitted content. Ireland / USA
Hosting infrastructure provider Compute, storage and network for the production deployment. EU region
Email delivery provider (when configured) Transactional and notification email. EU / EEA

If translations of this DPA are provided, the English-language version is the controlling text in case of conflict.